CONTACT US

Program and Product Management

Business Process Redesign

Streamlining systems and restructuring business processes to boost efficiency, optimize costs, and enhance outcomes

Bridging the Gap to Strategic Transformation

Transitioning from a current operational state to an aspirational future state presents challenges such as inefficiencies, misalignment with business objectives, and insufficient technology integration. Addressing these issues necessitates a comprehensive approach to business process redesign in order to overcome obstacles and achieve desired improvements.

project management documentation

Transforming Organizations Through Business Process Redesign

Business Process Redesign (BPR) is essential for transforming an organization from its current state to its desired future state. At Kenway, we approach this through four key lenses:

  • People — the end users who execute processes and hold critical knowledge
  • Strategy — aligning process design with business objectives
  • Organization — assessing efficiency, cost, and improvements across functions
  • Technology — tools integrated into daily processes, often managed by technology teams

By leveraging this comprehensive approach, organizations can overcome major business challenges and achieve valuable advantages.

Kenway’s Approach to Business Process Redesign

With our four-lens perspective, Kenway applies a six-step process to help organizations achieve their ideal future state, aligning with their goals and implementing a self-sustaining continuous improvement program.

Align
Organizational goals are established that are clear, measurable, achievable, realistic, and time-bound. This foundation ensures all subsequent process redesign efforts have defined targets and success metrics.
Map
The current state is thoroughly assessed, and all processes and knowledge are documented. This comprehensive mapping creates visibility into existing workflows and identifies areas for improvement.
Identify
Best practices are recommended and tailored to suit the organization's unique environment. These customized approaches address specific challenges while leveraging industry standards and proven methodologies.
Improve
Changes are implemented to enhance efficiencies and optimize process outcomes. These improvements deliver measurable benefits through streamlined operations and reduced waste.
Change
A Change Management program centered on people is deployed throughout the organization. This human-focused approach ensures sustainable adoption of new processes and minimizes resistance.
Empower
The organization is trained to implement continuous improvement programs independently. This capability building creates long-term value by enabling teams to maintain and evolve processes over time.

  • Align

    Organizational goals are established that are clear, measurable, achievable, realistic, and time-bound. This foundation ensures all subsequent process redesign efforts have defined targets and success metrics.

  • Map

    The current state is thoroughly assessed, and all processes and knowledge are documented. This comprehensive mapping creates visibility into existing workflows and identifies areas for improvement.

  • Identify

    Best practices are recommended and tailored to suit the organization's unique environment. These customized approaches address specific challenges while leveraging industry standards and proven methodologies.

  • Improve

    Changes are implemented to enhance efficiencies and optimize process outcomes. These improvements deliver measurable benefits through streamlined operations and reduced waste.

  • Change

    A Change Management program centered on people is deployed throughout the organization. This human-focused approach ensures sustainable adoption of new processes and minimizes resistance.

  • Empower

    The organization is trained to implement continuous improvement programs independently. This capability building creates long-term value by enabling teams to maintain and evolve processes over time.

Business Process Redesign gives companies the chance to continuously improve and reinvent themselves to allow them to scale, grow, and streamline alongside of their business objectives.
Brooke Nelson | Kenway Consulting
Program & Product management practice lead

Frequently Asked Questions 

Business Process Redesign is a strategic approach to transforming an organization by improving systems and processes. It focuses on boosting efficiency, optimizing costs, and enhancing outcomes to achieve a desired future state. With our four-lens perspective, Kenway applies a six-step process to help organizations achieve their ideal future state, aligning with their goals and implementing a self-sustaining continuous improvement program.
At Kenway, we approach Business Process Redesign through four key lenses:

• People—the end users who execute processes and hold critical knowledge
• Strategy—aligning process design with business objectives
• Organization—assessing efficiency, cost, and improvements across functions
• Technology—tools integrated into daily processes, often managed by technology teams

By leveraging this comprehensive approach, organizations can overcome major business challenges and achieve valuable advantages.
With our four-lens perspective of Business Process Redesign (People, Strategy, Organization, Technology), Kenway applies a six-step process to help organizations achieve their ideal future state, aligning with their goals and implementing a self-sustaining continuous improvement program. One of the six steps is the deployment of a Change Management Program centered on people, capable of identifying key stakeholders, assessing change, and implementing a change strategy.
Organizational empowerment is the final step in the six-step process Kenway employs for Business Process Redesign. This phase includes training workshops focused on people, employee incentives, and process rebaselining. By ensuring organizational empowerment, we facilitate the successful implementation of Business Process Redesign, helping organizations achieve their ideal future state.

White-Glove Consulting

Have a problem that needs solving? A process that could be smoother?
Reach out to Kenway Consulting for a customized solution that fits your needs today.

CONTACT US
chevron-downarrow-down