Data and Analytics

Maximizing the value of an organization’s data to drive digital transformation and enhance business efficiency

Empowering Decision Makers with the Data They Need

Data drives modern organizations, and technical literacy among business users is increasing. Optimizing data delivery to complement business strategy is crucial; otherwise, companies will face inefficiencies, poor decisions, and missed opportunities.

Drive Business Value Through a Comprehensive Data Strategy

Kenway's Data and Analytics team offers comprehensive services to navigate the entire data lifecycle. We design optimal data strategies, implement effective architectures and data engineering patterns, and ensure quality and governance to deliver business value through data products like dashboards, reports, integrations, and ML models.

Our Data and Analytics Consulting Services

Empowering your business in today's data-driven world

Reporting and Analytics
Transforming data into actionable insights and driving informed decisions through advanced analytics and sophisticated reporting
Data Architecture and Engineering
Designing and implementing data infrastructures for scalable and flexible data operations
Data Strategy and Governance
Ensuring intelligent design and management of data infrastructure, while maintaining adequate governance and control of your data

Data Strategy and Governance

Ensuring smart, compliant design and management of data infrastructure and assets, enhancing data reliability and integrity

Data Architecture and Engineering

Designing, implementing, and managing efficient, secure data infrastructures, to ensure scalability and flexibility in data operations

Reporting and Analytics

Transforming data into actionable insights, driving informed decisions through advanced analytics and sophisticated reporting

Our Practice Experts

Patrick Marcoux

PRACTICE LEAD

Byron Leonsins

PRACTICE LEAD

Partners

We take pride in maintaining a technology-agnostic approach. We firmly believe that technologies should support solutions rather than dictate them. However, we have extensive experience working with the following tools and platforms.

Databricks
As a Registered Databricks Partner, we specialize in optimizing your data ecosystem using Databricks - from strategy and architecture to engineering and modeling - allowing you to unlock deeper insights and maximize the value of your data.

Avant

Avant Communications is a premier distributor of next-generation technologies, providing resources, training, and tools to support technology decision-making and business growth for its network of Trusted Advisors.
Cyara

Cyara’s platform ensures exceptional customer experience by testing, monitoring, and optimizing contact center operations.
Five9

Five9 is a leading provider of cloud-based contact center software that helps organizations transform their call centers into customer engagement centers by leveraging a comprehensive suite of applications for managing customer interactions across various channels, including voice, chat, email, social media, and mobile.
Genesys

Genesys provides cloud-based contact center solutions, enabling businesses to deliver exceptional customer experiences through AI-driven and omnichannel platforms.
Google Cloud

Google Cloud’s Contact Center AI (CCAI) platform enhances customer interactions and optimizes contact center operations.
Salesforce

Salesforce’s contact center solutions offer a suite of tools and features to streamline customer interactions and improve overall contact center efficiency.
Verint

Verint’s comprehensive solutions for customer engagement optimization help organizations enhance customer experiences and operational efficiency.
Zoom

Zoom Contact Center is an omnichannel contact center solution integrated into the Zoom platform, optimized for video communications, and designed to unify customer support through video, phone, messaging, and web chat capabilities.

Frequently Asked Questions

How do we typically approach a Data Engagement?

In navigating the complexities of a data engagement, we strive to be your trusted partner, understanding that there's no one-size-fits-all solution. Our approach focuses on the shortest path to value, typically comprising four key phases. We begin with an assessment to pinpoint investment areas, then enable value-add delivery through scalable data infrastructure. Finally, we empower your key resources for sustained and continuous delivery.

What type of problems do we typically solve?

We specialize in leveraging high-quality data to solve diverse business problems across organizational functions, regardless of industry. Whether conducting customer segmentation analysis or creating dynamic dashboards for informed decision-making, data is crucial for success.

Contact Us for Tailored Data and Analytics Consulting

Our Data and Analytics team is here to provide a customized consulting approach tailored to your unique needs. Reach out to us today to learn how we can help you transform your data into actionable insights and drive your business forward.

CONTACT US