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Program and Product Management

Operating Model Solutions

Blueprint for structuring and delivering value

Adapting to situational demands

Today’s market demands rapid adaptation, frequent innovation, and significant transformation from businesses. Each shift requires a new approach to stay aligned with evolving directions, leading to core issues like continuous reorganization, disconnects between strategy and Operating Models, loss of value chain focus, and inadequate response speed.

Using Operating Model to Drive Value

Just as form follows function, structure follows strategy. Shifting how an organization functions (structure) to align with what an organization needs to achieve (strategy) creates the foundation that can resolve several different problems that are commonly expressed across the organization and drive the organization to achieving the most value. This structure is commonly referred to as an organization’s Operating Model.

Benefits of Working with Us

Our Operating Model solutions integrate Program and Technology services to deliver customized solutions to meet your needs, whether you're addressing a strategic shift, enhancing a particular function's value, or resolving critical operational issues.

Value Identification
Current value drivers are identified and developed when they are absent. This process ensures organizations understand what creates value in their business and establishes a foundation for strategic improvement.
Current State Assessment
The current Operating Model structure and processes are thoroughly examined. This comprehensive analysis provides clarity on existing frameworks and reveals how the organization currently functions across key operational areas.
Gap Analysis
The effectiveness of the current model in driving value is evaluated and specific areas for improvement are identified. This detailed assessment highlights discrepancies between desired outcomes and current performance, creating a roadmap for targeted enhancements.
Operating Model Design
A future state structure is created that addresses the business's specific needs and aligns with identified value drivers. This customized design ensures the new operating model will deliver maximum value while solving critical business challenges.
Implementation
Proven frameworks, methodologies, and toolkits are utilized to implement the future state design and transition to business operations. This structured approach ensures smooth adoption of new processes and minimizes disruption while maximizing benefits.


  • Value Identification

    Current value drivers are identified and developed when they are absent. This process ensures organizations understand what creates value in their business and establishes a foundation for strategic improvement.

  • Current State Assessment

    The current Operating Model structure and processes are thoroughly examined. This comprehensive analysis provides clarity on existing frameworks and reveals how the organization currently functions across key operational areas.

  • Gap Analysis

    The effectiveness of the current model in driving value is evaluated and specific areas for improvement are identified. This detailed assessment highlights discrepancies between desired outcomes and current performance, creating a roadmap for targeted enhancements.

  • Operating Model Design

    A future state structure is created that addresses the business's specific needs and aligns with identified value drivers. This customized design ensures the new operating model will deliver maximum value while solving critical business challenges.

  • Implementation

    Proven frameworks, methodologies, and toolkits are utilized to implement the future state design and transition to business operations. This structured approach ensures smooth adoption of new processes and minimizes disruption while maximizing benefits.

Change initiatives are the vehicles through which strategy is delivered, representing the most significant factor in determining whether goals and objectives are achieved. They serve as the connective tissue that bridges the gap between strategy and execution.
David A. Shore | Harvard University
PROFESSIONAL & EXECUTIVE DEVELOPMENT FACULTY

Frequently Asked Questions 

Kenway’s unique approach integrates program and technology services to deliver a comprehensive solution tailored to your business’s specific challenges. Our Operating Model solutions are customized to meet your organization’s needs, whether you're addressing a strategic shift, enhancing a particular function's value, or resolving critical operational issues.
Today’s market demands rapid adaptation, frequent innovation, and significant transformation from businesses. Each shift requires a new approach to stay aligned with evolving directions, leading to core issues like continuous reorganization, disconnects between strategy and Operating Models, loss of value chain focus, and inadequate response speed.

These common symptoms can often be resolved by troubleshooting both the program and technology sides of the operating model. Kenway’s unique approach then blends services across both aspects to create a holistic solution that is tailored towards the business’s unique challenges.
Kenway ensures that the new Operating Model drives value and aligns with business goals by integrating program and technology services to create a tailored solution. We assess current value drivers, examine existing structures, identify gaps, and design a future state structure that meets specific needs and aligns with value drivers, ensuring effective implementation and transition.
Kenway’s approach to Operating Model transformation integrates program and technology aspects to create a cohesive solution. It addresses common issues such as disconnects between strategy and operations, loss of value chain focus, and slow response times. This is achieved through the technology perspective, focusing on four key pillars:
• Defining Technology Strategy
• Realizing Product Value
• Enhancing Analytics
• Upgrading Systems Thinking
Kenway’s unique approach to Operating Model solutions merges services from the program and technology perspectives to create a holistic solution that integrates the key components of an effective model:
• People, with clear roles and responsibilities
• Process, ensuring a defined working methodology
• Governance, with transparent cadence and reporting frameworks
• Communication, assuring a clear and transparent collaboration
• Technology strategy
• Product value realization
• Enhanced analytics, considering data as a precious good
• Upgraded systems thinking

White-Glove Consulting

Transform your business operations with tailored Operating Models that drive measurable value

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